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Return
Policy of marianland.com
Return Policy for statuary and
all other products bought from marianland.com
No
returns will be accepted without prior authorization.
Authorization
must be obtained within 3 days of receipt of the product.
Document any damage with a digital camera.
To obtain Authorization please submit your claim to our Customer Service.
Authorization cannot be extended or reissued.
Original shipping & handling or statue pick up charges are not refundable.
25% restocking fee will be deducted from refund.
Customer is responsible for shipping and proof of delivery on all returns.
All returns must be in original condition, including packaging, documentation,
Any missing items will be subject to a replacement charge.
Any cancellation of an order is subject to a restocking fee at 25%.
Excessive, incomplete or costly return patterns may result in termination of
buying privileges.
Sorry, no refund on International orders.
We are not responsible for lost International shipments,
any tariffs, any customs restrictions or other regulations in countries outside
of the United States.
Statuary
Returns Policy
Information on Returns and Cancellations
No
returns will be accepted without prior authorization.
Authorization must be obtained within 3 days of receipt of the product.
Factory
will replace items that arrive damaged, including shipping,
provided we are notified within 3 business day of receipt.
Document any damage with a digital camera.
Please contact out our Customer Service.
Please make sure that your Email address is included.
Due to the fact that factory make and paint most products to order,
factory cannot accept returns for any other reasons.
If you still want to return your item you will be responsible for shipping
the item back and subject to a restocking fee at 25% the cost of the item.
If you have other questions regarding the return process please contact our
Customer Service.
and ask us what you'd like to know.
Any cancellation of an order is subject to a restocking fee at 25%.
Excessive, incomplete or costly return patterns may result in termination of
buying privileges.
Sorry, no refund on International orders.
We are not responsible for lost International shipments,
any tariffs, any customs restrictions or other regulations in countries outside
of the United States.
Marble
Products
No returns will be accepted without prior authorization.
Marble products must be opened and inspected within 48 hours of receiving.
Document any damage with a digital camera and call us to report the damage with
in 48 hours or the next business day.
For any question please contact our Customer Service.
Customer Service
marianland.com
2951 Marina Bay Drive
Suite 130 - PMB 501
League City, Texas 77573-2733
USA
Phone: 1-888-778-5442 or 281-538-7360
Fax:
281-538-0815
Email:
marianland@earthlink.net
